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A huge thank you for the “where are you” call when I’d forgotten the appt . It was of course much more polite than that!! My bad – you’re excellent!
Always appreciate the way you help me get an appointment even at the last minute.
I have curly hair, only the best salons encourage my curls and don’t talk about straightening! Well done, straightening wasn’t mentioned 🙂 I like the fact that I can email an appointment.
Staff are always pleasant and friendly. Particularly loved the new massage chairs!
I had a Hot Stone Massage, performed by: Dawn. She was brilliant from start to finish. She took the time to explain the treatment and offered friendly, helpful advice on other treatments that would assist with my ‘knotted’ shoulders. I will DEFINITELY be returning for more treatments in the near future.
The salon was very busy on my visit; despite this as a customer I wasn’t neglected! Jade is always professional, & I am always happy with the result x
The salon seems to work better now without that huge reception area. And lastly nice to have those special offers to make it more affordable to have your hair done properly… Thank you
I have received several treatments in your salon including hair cut and blow dry, spray tan and nail polish. I was extremely pleased with my hair which was styled by Charlie. She took her time to chat to me and find out what I wanted. My tanning experience was also very good, the beautician was very friendly.
Can’t remember the exact date I was last in. Was a few weeks ago for a fringe trim. But, just wanted to say I Love Arcana 🙂 things I like are… Drinks are always offered, even if you’re only having a cut. Other salons only give drinks if having a colour. Academy. This is a great idea that I’ve never heard of other salons doing. It’s good for when money is tighter than usual. I always feel confident, whoever does my hair, as I know Debbie wouldn’t allow any girls to carry out a service if she didn’t have 100% confidence in their ability. Lots of interaction on facebook. Messages are always replied to. Deals. Everyone loves a good deal and Arcana do lots. Approachable. The only salon I’ve ever felt I could talk to if I want totally happy with, for example, a colour. Great management! And a brilliant team 🙂 won’t go anywhere else :0)
I have already recommended Ani to a couple of my friends. She is a very pleasant, caring, ambitious and talented hairdresser in my opinion. I have had my hair blowdried at many different salons including Nicky Clarkes, Lifestyle, all of the Zig Zags in the Mk area, Cheyenes, and many others. You have an employee there who has a talent.