Terms and Conditions on using offers.
Arcana MK Ltd Terms and Conditions
New customer offer:
This offer is valid when the customer hasn't visited us before and is visiting us for the 1st time.
Return customer offer:
This offer is valid when the returning customers hasn't visited us during the last 6 months.
If the client name is printed on the offer voucher, email or text then such offers is for that particular customer only and it cannot be used by other customer with a different name.
Duplicate use of email id:
It is possible that because your email id was used by a member of your family, so you may have received this offer in error. We reserve right to redeem your return customer offer voucher as it may have been for a member of family who hasn't visited us within last 6 months.
Refer a friend scheme :
When a friend is referred by existing customer via a code, this offer can only be used on production of valid refer a friend code. The referred friend should be a new customer to us. Existing customer cannot be referred as a new customer.
Our offer vouchers carry an expiry date. The staff cannot honour the offer if the voucher is expired.
Cannot be used along with any other offer:
This text means that multiple offers cannot be used by the same customer (eg. you cannot produce new customer voucher and referred friend customer at the same time).
Production of a valid offer voucher or text:
Production of a valid voucher or text is required. The staff cannot honour any offer if they are told about it verbally.
Right to honour offer:
We reserve right to honour your offer to avoid misuse and fair use of offers.
All our marketing emails or texts will have an option to opt-out from receiving future marketing messages from us. Just follow the instructions in email or text to opt-out.
If you have complaints while using offer then please write to us at firstname.lastname@example.org
We are Arcana MK Ltd and our address is 54, Egerton Drive, Milton Keynes, MK5 7HH, United Kingdom. You can contact us at email@example.com